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Redesigned My T-Mobile Home Page
Hello T-Mobile Support Community, As part of our ongoing effort to improve the customer experience, we have enhanced the My T-Mobile home page with new a design that improves functionality and...
View ArticleThere's a new place to find the latest news for T-Mobile Support!
That's right! You heard it here first: We're introducing a new blog where we will periodially post the latest news and updates for T-Mobile Support, My T-Mobile, and T-Mobile.com. So, remember this...
View ArticleClik here to view.
We've improved the Billing and Plans & Services topic areas!
Over the last several months, we've made great strides in bolstering and improving our content. In addition to adding more helpful information, we want to make sure the navigation experience is as...
View ArticleClik here to view.
Our quick guide on using the new Billing and Plans & Services areas
If you're looking for a little insight on navigating the newly redesigned Billing or Plans & Services topic areas, then you've come to the right place! Here are some basics to help you get around...
View ArticleClik here to view.
Device pages getting a makeover; Here's how to use them!
Over the course of this week, we are rolling out a fancy new paint job for all of our device home pages. We've added large amounts of content (including set after set of how-to procedure documents),...
View ArticleClik here to view.
Scheduled Downtime - Monday, June 4 at 10pm PST
Greetings, Support Community! We will be temporarily bringing the Support Community down for maintenance on Monday, June 4 at 10pm PST. We expect this maintenance to last approximately 30 minutes....
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Scheduled Maintenance - Tuesday, June 19 at 10PM PDT
Greetings, Support Community! We will be temporarily bringing the Support Community down for maintenance on Tuesday, June 19 at 10pm PDT. We expect this maintenance to last approximately 2-3 hours....
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T-Mobile Support Theme Updates
You may have noticed a few updates to our look and feel lately! Colors have been updated, fonts have been changed, and even a few navigation methods have been refreshed (have you seen the update to...
View ArticleHurricane Sandy Relief
With Hurricane Sandy already severely impacting many areas, T-Mobile Customers can easily make donations to help American Red Cross relief efforts via their mobile phones by texting: •DONATE to 90999...
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T-Mobile Support System Maintenance - December 6, 1am PT
Greetings, Support Community! We will be temporarily bringing T-Mobile Support down for maintenance on Thursday, December 6 at 1am PT. We expect this maintenance to last approximately 30 minutes....
View ArticleUn-Restricted and Un-Limited
T-Mobile has been talking the talk; now it’s walking the walk. The company, known for its “Un-carrier” attitude, today announced a series of moves to address consumer frustration with the unnecessary...
View ArticleUpdate to T-Mobile Support Launch April 24
Enhancements are coming to T-Mobile Support site on April 24. New search engineImproved performance for faster page load speedsCleaner layout and design To roll out these changes, the site will be...
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An Exciting Community Update!
We have always envisioned our Community as a place not only to find answers, but a place for T-Mobile customers and fans to connect and have fun. In April, we rolled out a new design in an effort to...
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Community Tip of the Day
We are ecstatic to see all of the awesome badges popping up everywhere! You guys are already rocking out and we love it! As our new point system started everyone over at bronze level 1, we want to make...
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Our New Look!
Greetings, Support Community! You may have noticed a new look for us! T-Mobile.com has rolled out a fresh, new look to match our new Un-Carrier way of handling things! We really hope you enjoy it....
View ArticleThere's a new place to find the latest news for T-Mobile Support!
That's right! You heard it here first: We're introducing a new blog where we will periodially post the latest news and updates for T-Mobile Support, My T-Mobile, and T-Mobile.com. So, remember this...
View ArticleClik here to view.
We've improved the Billing and Plans & Services topic areas!
Over the last several months, we've made great strides in bolstering and improving our content. In addition to adding more helpful information, we want to make sure the navigation experience is as...
View ArticleClik here to view.
Our quick guide on using the new Billing and Plans & Services areas
If you're looking for a little insight on navigating the newly redesigned Billing or Plans & Services topic areas, then you've come to the right place! Here are some basics to help you get around...
View ArticleClik here to view.
Device pages getting a makeover; Here's how to use them!
Over the course of this week, we are rolling out a fancy new paint job for all of our device home pages. We've added large amounts of content (including set after set of how-to procedure documents),...
View ArticleScheduled Downtime - Monday, June 4 at 10pm PST
Greetings, Support Community! We will be temporarily bringing the Support Community down for maintenance on Monday, June 4 at 10pm PST. We expect this maintenance to last approximately 30 minutes....
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